What Does CRM Stand For?
CRM stands for Customer Relationship Management
Customer Relationship Management (CRM) refers to strategies, technologies, and practices that organizations use to manage and analyze customer interactions and data throughout the customer lifecycle. The goal of CRM is to improve customer service, enhance customer satisfaction, and drive sales growth by leveraging customer insights to foster stronger relationships and build loyalty. CRM systems help businesses streamline processes, automate tasks, and gain valuable insights into customer behavior, ultimately leading to more effective marketing and sales strategies.
Category : Other
Added on 12th June 2008 | Last edited on 16th June 2025 | Edit Acronym