What Does PCO Stand For?
PCO stands for Postcheckout
PCO, or Postcheckout, refers to the stage in the customer journey that occurs immediately after a purchase transaction is completed. This phase focuses on enhancing customer satisfaction and engagement through order confirmation, shipping updates, and post-purchase communications. Effective PCO strategies aim to reinforce brand loyalty, encourage repeat purchases, and provide support for any post-transaction inquiries or issues.
Added on 14th April 2008 | Last edited on 16th June 2025 | Edit Acronym